TERMS AND CONDITIONS
Please read these Terms & Conditions carefully before using this website, including any associated web browsers and mobile sites. By accessing and using www.aldeerahpharmacy.com or www.aldeerah.bh (the “Website”), you acknowledge and agree to confirms your acceptancethe terms outlined below. If you do not agree to these terms, kindly refrain from using the Website.
- Products, Content, and Specifications: Al Deerah Pharmacy strives to provide accurate and up-to-date product information. However, product descriptions and specifications are subject to change without prior notice. The information presented on this Website serves as general guidance and should not replace professional medical advice. For personalized recommendations, please consult a pharmacist at any of our branches or seek advice from your doctor. Customers are responsible for ensuring compliance with all applicable laws in the Kingdom of Bahrain regarding the purchase, possession, and use of products. By placing an order, you confirm that the purchased products will be used lawfully. We reserve the right to limit order quantities, refuse service, or require verification before order acceptance or shipment.
- Delivery & Shipping: Orders are shipped to the address provided at checkout. Dispatch typically occurs within 24 hours of order confirmation, with delivery expected within two business days, excluding public holidays and weekends. Our delivery team will contact you prior to delivery to confirm availability.Delivery charges, applicable to a single address per order, are calculated at checkout based on weight and destination. If an incorrect contact number is provided, redelivery will incur additional charges. In the event of an out-of-stock product after order placement, we will contact you to inform you accordingly. Please note that prescription medications are delivered in compliance with Bahraini regulations.
- Refund Policy: Customers may return defective items supplied by the manufacturer for a refund or exchange within seven (7) days of purchase by visiting any Al Deerah Pharmacy branch with proof of purchase. In cases where website pricing or product details are incorrect, our team will notify customers and correct the issue without additional charges. No refunds or exchanges will be provided for non-defective products that have been correctly delivered.
- Use of This Website: All materials, content, and design elements on this Website are protected by copyright and trademark laws in the Kingdom of Bahrain. Users are not permitted to modify, reproduce, publicly display, distribute, or utilize any Website content for commercial or public purposes without prior written permission from Al Deerah Pharmacy.
- Trademarks: Trademarks, trade names, service marks, and logos displayed on this Website belong to Al Deerah Pharmacy and its affiliates or to respective third-party owners. Unauthorized use of these trademarks is strictly prohibited.
- Linking to This Website: Creating or maintaining links to any page on this Website without prior written consent from Al Deerah Pharmacy is prohibited. All permitted links must comply with Bahraini laws and regulations.
- Third-Party Links: This Website may contain links to third-party sites that are not owned, operated, or controlled by Al Deerah Pharmacy. These links are provided for convenience, and accessing them is at the user’s own risk.
- Prohibited Content: Users are prohibited from posting or transmitting unlawful, defamatory, obscene, or inappropriate content on this Website. Any such violation may result in content removal and legal action in cooperation with law enforcement authorities.
- User Information: Any suggestions, ideas, or feedback submitted through this Website, excluding personal data covered by our Privacy Policy, will be considered non-confidential and non-proprietary. We reserve the right to remove any inappropriate submissions.
- Disclaimers: Your use of this Website is at your own risk. The information, materials, and services provided are offered “as is” without any express or implied warranties, including warranties of merchantability or fitness for a particular purpose. Al Deerah Pharmacy makes no guarantees regarding the accuracy or completeness of the content. All products and services purchased through this Website are subject only to warranties provided by their respective manufacturers, distributors, or suppliers. We disclaim all liability for defects resulting from improper use, normal wear, product modification, or failure to comply with usage guidelines.
- Limitation of Liability: Al Deerah Pharmacy, its affiliates, employees, and representatives shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Website.
- Amendments to Terms & Conditions: Al Deerah Pharmacy reserves the right to modify these Terms & Conditions at any time. Users are encouraged to review this section periodically for updates. In the event of any Website-related issues, your sole remedy is to discontinue use. For product or service concerns, please refer to the manufacturer’s warranty or our refund policy.
- Governing Law & Jurisdiction: These Terms & Conditions are governed by the laws of the Kingdom of Bahrain. Any disputes arising from the use of this Website will be subject to the exclusive jurisdiction of the Bahraini courts.
- Account Termination: We reserve the right to suspend or terminate user accounts or access to this Website at our discretion. Users remain responsible for any outstanding charges incurred before termination.
- Contact Us: For any questions or clarifications regarding these T&C, please reach out to our Customer Care Department via our contact page: https://www.aldeerahpharmacy.com/contactus